Privacy Policy

Information We Collect

When you create an account, make a deposit or play our games, we collect the details needed to provide and manage our services. This typically includes your full name, date of birth, residential address, email address, telephone number and payment details such as card information or wallet identifiers. We also carry out identity verification checks as required by law, which may involve requesting copies of official documents.

In addition to the information you give us directly, our systems automatically record technical data. This includes your internet protocol address, browser type and version, device operating system, pages visited, time spent on the site and other usage statistics. Such information helps us understand how our platform is used and allows us to maintain its smooth operation.

How We Use Your Information

We use the collected data to create and manage your gaming account, process deposits and withdrawals, and deliver customer support when needed. It also enables us to personalise your experience, ensure responsible gambling practices are followed, and meet our legal and regulatory obligations.

Where you have given consent, we may send you updates about new games, promotions or special offers that we think will interest you. You can change these preferences at any time through your account settings or by contacting our support team. We never use your information for purposes beyond those clearly connected to our services and legal requirements.

Sharing Your Information

We do not sell or rent your personal data to marketing companies or unrelated third parties. Information may be shared with carefully selected partners who help us run the casino, including payment processors, identity verification agencies, hosting providers and professional advisers. All such partners are bound by strict confidentiality obligations and may only use the data for the specific purposes we instruct.

We may also disclose information where required to do so by law, for example to comply with licensing conditions, respond to lawful requests from regulators or law enforcement, or protect the rights and safety of our players and our business.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your login details, track betting activity and analyse site performance. These tools allow us to offer a faster, more relevant experience and to continuously improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may limit some features of the platform. We also use analytics services that help us understand general visitor behaviour without identifying individual users personally.

Data Security

We take the protection of your information seriously and apply appropriate technical and organisational measures to prevent unauthorised access, accidental loss or unlawful processing. These measures include encryption of sensitive data, secure servers, access controls and regular security reviews. While no system can guarantee complete security, we work continuously to maintain a high level of protection.

Your Rights and Choices

You have the right to access the personal information we hold about you, to request corrections if it is inaccurate, and in certain circumstances to ask for its deletion or restriction of processing. You may also object to particular types of processing, such as direct marketing.

To exercise any of these rights, simply contact our customer support team. We will respond to your request promptly and in accordance with legal timeframes. In some cases we may need to ask for proof of identity before proceeding.

International Transfers

Some of our service providers are based outside the United Kingdom. When we transfer personal data to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place through approved contractual agreements or other lawful mechanisms.

Retention of Data

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer needed, we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this notice from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on this page, and we recommend that you review it periodically. Significant changes will be highlighted where appropriate.

If you have any questions about how we handle your information, please do not hesitate to contact our support team who will be happy to assist.